"There is no better way to evaluate an approach than to introduce it. Baylor Scott & White Health has done this with STEEEP to great effect. There are lessons aplenty in this excellent publication from Baylor Scott & White Health."
Chief Executive Officer
International Society for Quality in Health Care
"Baylor Scott & White Health is way out in front of the pack in their approach to safety, using a true systems approach, embedding PhD-level human factors engineers in their safety program, and creating a robust training program for their safety teams in the science of safety. This is a system worth watching."
--Rollin J. (Terry) Fairbanks, MD MS
Director, National Center for Human Factors in Healthcare
Director, Simulation Training & Education Lab (MedStar SiTEL)
MedStar Institute for Innovation, MedStar Health
Associate Professor of Emergency Medicine, Georgetown University
"Baylor Scott & White Health provides practical examples and approaches to excellence in patient safety in Achieving Safe Health Care. Each page holds ideas that any system can implement. Further, Baylor Scott & White Health provides detailed measurement of its improvements utilizing the STEEEP program."
--Kristin M. Jenkins, JD, MBA, FACHE
Dallas-Fort Worth Hospital Council Foundation
Senior Vice President
Dallas-Fort Worth Hospital Council
"Measuring and reducing patient harm is central to delivering safe and reliable health care and yet, based on the evidence, remains a challenge for most. STEEEP care created an even higher standard by pioneering preventable risk, one of many ways in which Baylor Scott & White Health (BSWH) has proven a trailblazer in high reliability. This book is a gift to the field and demonstrates how BSWH will remain a leader in this next generation of patient care."
--Drew Ladner, MBA, MA
Chairman & CEO
"Jan Compton and her colleagues at Baylor Scott & White Health have produced a valuable compendium reflecting the intentional efforts to systematically improve care across their health system. This intentional work has resulted in a considerably safer care environment for both patients and the people providing care."
--Michael Leonard, MD
Safe & Reliable Healthcare LLC
Adjunct Professor of Medicine
Duke University School of Medicine
"Baylor Scott & White Health’s approach to achieving the Triple Aim is both innovative and proven. This book provides the practical information and real-life examples that individuals and organizations will find extraordinarily useful to improve and enhance care in their settings...it is a "must have" for anyone interested in maximizing patient safety."
--Beth Mancini, RN, PhD, NE-BC, FAHA, ANEF, FAAN
Professor Associate Dean and Chair Undergraduate Nursing Programs
The University of Texas at Arlington College of Nursing and Health Innovation
Baylor Professor for Healthcare Research
Past President, The Society for Simulation in Healthcare
"In this book, Baylor Scott & White Health has once again illustrated why it's a leader in the field of medicine. If every hospital in America was as direct in its goal to reduce patient harm, we could cut preventable deaths by a significant number. While no one has all of the answers to solving the patient safety problem in this country, Baylor Scott & White Health is leading the way to reach zero preventable deaths. We thank them for their commitment to patients."
--Laura Batz Townsend
Co-Founder & President
Louise H. Batz Patient Safety Foundation